Khaadi Store Terms and Conditions

Last Updated: 29 June 2025

Welcome to Khaadi Store, your trusted online destination for premium unstitched, stitched, and bridal clothing in Pakistan. By using our website https://khaadi-store.com, you agree to follow the Khaadi Store Terms and Conditions outlined below. These terms ensure clarity, transparency, and protection for both you and us. Please review them thoroughly before placing an order.

1. General Terms

These Khaadi Store Terms and Conditions apply to all users, customers, and visitors across Pakistan.

Khaadi Store operates this website. Throughout the site, terms like “we”, “our”, and “us” refer to the Khaadi Store team. These Terms and Conditions apply to all website visitors, shoppers, and account holders within Pakistan. By using this site, you confirm that you are at least the age of majority in your region or have received parental consent to use our services.

2. Products, Orders & Availability

All of our products are made-to-order unless specifically mentioned as ready-to-ship. Please note:

• Minor variations in design, embroidery, or color may occur due to photography, lighting, or screen settings.
• Once your order is placed, changes or cancellations can only be made within 24 hours.
• Custom orders, bridal dresses, and made-to-measure outfits are strictly non-refundable and non-cancellable.

Product availability is subject to stock. We reserve the right to limit quantities or discontinue items without prior notice.

3. Pricing & Payment

By placing an order, you agree to the pricing structure outlined in these Khaadi Store Terms and Conditions.

All prices are listed in PKR (Pakistani Rupees) and include all applicable taxes. Khaadi Store reserves the right to update prices at any time without prior notice.

We currently offer Cash on Delivery (COD) as our primary payment method for all orders across Pakistan. Customers will pay the total amount in cash at the time of delivery.

Please ensure that the shipping details and contact number provided are accurate to avoid any delivery issues.

4. Shipping & Delivery Timelines

We offer fast and reliable delivery across Pakistan.

• All fabric orders are dispatched within 3 to 5 business days.
• You will receive a tracking number via SMS or email once your parcel is shipped.

Please ensure your shipping details are accurate to avoid any delays. Khaadi Store is not responsible for delivery delays caused by courier services, local disruptions, or incomplete addresses.

5. Returns & Exchanges

Your satisfaction matters. However, due to the nature of made-to-order clothing, we accept returns only under specific conditions:

• A return is accepted only for defective, damaged, or wrongly delivered products.
• You must notify us via email within 48 hours of receiving the item.
• Custom and bridal orders are not eligible for return or exchange.
• If the mistake is from our end, we will cover the return shipping cost. Otherwise, return shipping is your responsibility.

6. Intellectual Property Rights

All website content—images, designs, logos, text, and graphics—are the exclusive property of Khaadi Store. Use or reproduction without written permission is strictly prohibited and may lead to legal action.

7. User Conduct

Any misuse of this site is considered a violation of the Khaadi Store Terms and Conditions and may result in account suspension or legal action.

You agree to use the website only for lawful purposes. Any unauthorized use—such as fraud, data scraping, hacking, or abuse of services—will result in immediate termination of your account and possible legal proceedings.

8. Limitation of Liability

The Khaadi Store Terms and Conditions serve as a clear disclaimer of liability for delays, courier issues, or damages beyond our control.

We do our best to ensure a smooth shopping experience. However, Khaadi Store is not liable for:

• Errors or omissions in content
• Delays in shipping or production
• Any direct or indirect loss arising from your use of our services

9. Privacy & Data Protection

We take your privacy seriously. All customer data is stored securely and used solely for order processing, delivery, and customer support. We do not share, sell, or trade your information with third parties without your consent. Please refer to our Privacy Policy for full details.

10. Governing Law & Dispute Resolution

These Khaadi Store Terms and Conditions are governed by the laws of Pakistan. Any disputes arising out of your use of this site shall be resolved under Pakistani jurisdiction. In case of any disagreement, we encourage customers to contact us first for a resolution.

For more information on consumer rights, please refer to the Competition Commission of Pakistan website.

11. Contact Information

For support or clarification, please reach out to our customer care team.

📧 Email: support@khaadi-store.com
🌐 Website: https://khaadi-store.com

Thank You for Choosing the Khaadi Store

Thank you for reviewing the Khaadi Store Terms and Conditions. These policies are in place to protect both our customers and our brand. If you have any questions regarding these Khaadi Store Terms and Conditions, please reach out to our support team for clarification.